People and Culture Strategist

[MIRROR] Gramedia

About The Role

As a People Strategist, you will be the driving force behind our human capital initiatives within our New Retail Concept. You will bridge the gap between high-level business innovation and frontline operational excellence, ensuring our store teams are perfectly aligned with our evolving customer experience goals.

In this role, you will act as a key partner in architecting how we attract, develop, and retain top-tier talent. You will be responsible for shaping our workforce planning, defining core competencies, and building robust learning frameworks that empower our employees to grow alongside our business. Your work will directly impact our store identity and the overall engagement of our workforce.

Requirements

  • 2-3 years of professional experience in HR Business Partner or Talent/HR strategy roles

  • Strong understanding of talent pipelines specific to modern retail concepts

  • Proven ability to design interview structures and selection criteria

  • Proficiency in shaping comprehensive learning journeys and behavioral competency models

  • Skilled at translating data-driven insights into actionable culture and retention strategies

  • High emotional intelligence with excellent coaching and observational capabilities

  • Strong analytical mindset with the ability to think in a structured and culturally sensitive manner

Key Responsibilities

  • Lead workforce planning efforts by defining critical roles, competencies, and staffing models for specialty and improved stores

  • Provide strategic direction to our Talent Acquisition team regarding sourcing channels and ideal candidate profiles

  • Co-design innovative learning frameworks to increase training effectiveness across all retail locations

  • Partner with store operations to embed our core culture into daily routines and recognition systems

  • Build and execute comprehensive performance, engagement, and retention strategies to enhance the frontline employee experience

  • Act as a coach to store leadership to foster a culture of continuous development and high performance

What We Offer

  • Opportunity to shape the people strategy for a cutting-edge New Retail Concept

  • Collaborative environment focused on innovation and professional growth

  • Direct impact on company culture and frontline employee career trajectories

  • Exposure to diverse operational challenges within a fast-paced retail landscape

About The Company

Our company is at the forefront of retail innovation, dedicated to reimagining the customer experience through a modern, human-centric lens. We believe that our success is built entirely upon the strength, readiness, and engagement of our people. By fostering a culture of curiosity, empathy, and continuous improvement, we aim to transform how people interact with retail brands. We are looking for passionate strategists who share our vision of building a workplace where every employee can thrive, grow, and contribute to our collective success.

Next steps will be communicated after your application is reviewed.